Good to know
Inclusive services and information for your stay with us
Half Board
Regional dishes made of high-quality products. Salad buffet, first course and second course of choice, and dessert.
Breakfast
Hot beverages, different egg dishes, fresh bread, spreads, alpine cheeses and local cold cuts, organic yogurt, and cereals.
Body Care Products
Vitalis Dr. Joseph beauty products are made in South Tyrol.
Guest Pass
Free use of all public transportation in South Tyrol.
Good To Know
- Your benefits with the Sarntal Card:As our guest at the Penserhof, you will receive the Sarntal Card free of charge for the duration of your stay.With this guest card you can enjoy numerous advantages:
- Free use of all public transport within the South Tyrol Integrated Transport System: regional trains from Brennero to Trento, local buses, the cable cars to Colle, Renon (Bolzano–Soprabolzano), Maranza, Meltina and Verano, the narrow-gauge railway on the Renon and the Mendola funicular, as well as one round trip with the Swiss PostBus between Malles and Müstair.
- Sarntal hiking bus
- Guided hikes and snowshoe tours in the Sarntal Alps
- Pass for the Pensertal cross-country ski trail included
- Discounts on uphill and downhill rides with the Reinswald cable car
- Exclusive benefits with regional partner businesses
This way, your holiday in the Sarntal will be even more relaxing, flexible, and full of variety. - The following services are included in the half-board price:
- Vital and delicious breakfast
- 4-course dinner menu with a choice, including salad and vegetables
- Theme evenings
- Sauna, infrared cabin, and outdoor hot tub
- Snowshoes with poles and sledges available for use
- Waxing station and small repair station for ski tourers
- 35% discount at the in-house rental for cross-country and ski touring equipment
- Prices are per person, per night, and include half board.
- Arrivals are possible every day.The rooms and suites are ready to check-in from 4 pm to 6 pm. We ask you to inform us in case of late arrival.On the day of departure, please leave your room by 10 am.
- A seasonal supplement of 15.00 € - 25.00 € is charged for stays of 1-3 nights. A stay with the half board can be booked starting from 3 nights.
- Please make the down payment by advance transfer as indicated in the booking confirmation.
- Pets in the Hotel and RestaurantPlease note: Dogs are unfortunately not allowed in our hotel and restaurant.We thank you for your understanding and consideration for all our guests.
- Smoking in our rooms and suites is not permitted.
- From the minimum occupancy (visible in the detailed room/suite sheet):children up to 1.9 years: 30 € per daychildren 2 to 5.9 years: 50% of the regular pricechildren 6 to 8.9 years: 65% of the regular priceand 9 to 13.9 years 75% of regular price.Teenagers or a third person in the parents' room/suite receive a 10% discount.
- For reservations from 9 nights or more, you’ll get a on the regular price (high season excluded).
- Free cancellation up to 60 days before the agreed check-in date: € 25 processing feeLater cancellations will bei processed as follows:
- up to 30 days before arrival: 30% cancellation fee
- from 29 to 10 days before arrival: 50% canellation fee
- from 9 days befor the arrival date, in case of no-show or early departure: 100 % of the booked package price will be charged.
- We accept cash as well as credit cards (Visa, Mastercard) and debit cards.Please note cash payments are allowed only up to €4,999.99 (excluding non-EU citizens).
- According to our availability, we consider your individual room request.The rooms could be slightly different from the pictures, floor plans, decoration, and furniture.
- Your health and well-being are our top priority.To ensure you can fully enjoy your culinary experience with us, we kindly ask that you inform us of any allergies or intolerances at the time of booking, or at least two days prior to your arrival. This allows our team the time and attention needed to accommodate your needs with the utmost care.Our cuisine is deeply rooted in the traditions of Alpine gastronomy, Characterized by the use of dairy products, meat, and bread.This regional authenticity forms the foundation of our dishes and menus, bringing the diversity and character of the mountains to your plate.Please note that menu adjustments may incur a small additional charge.We sincerely thank you for your understanding and trust.
- Traveling with your electric car?Then the Penserhof is the perfect place for you!Charge your vehicle conveniently at our two charging stations with 11 kW and 22 kWpowered by 100% sustainable energy from our own photovoltaic systemThis way, you can travel not only in total comfort but also in an eco-friendly and sustainable way.The cost is just €0.55 per kWh
- Penserhof Alpine Hotel & RestaurantKemenater PetraIBAN: IT71F0585611600020571584086SWIFT Code: BPAAIT2B020Südtiroler Volksbank
- The tourist tax – a contribution to preserving the natural and cultural treasures of our valleyamounts to € 3,20 per guest per night (from 14 years of age).For stays of less than 4 nights, an additional mobility contribution of €2.00 per guest per night is applied.This contribution supports sustainable mobility through the use of public transportation.
- Secure parking is available at the hotel.
- For the maximum comfort of our guests, please let us know in advance your personal preferences and any food intolerances.
Arrival
by Bike or Motorcycle
Have you spent your trip by bike or motorcycle?
Parking in our secured garage is included for the duration of your stay.
Location and Arrival
How to find us
You will find us here.
· Bozen, 40 km, 40 min
· Verona, 190 km, 2.20 h
· Sterzing, 26 km, 30 min
· Innsbruck, 80 km, 1,15 h
Please note the winter closing of the Penser Joch Pass in Sarntal.
Contact
For inquiries about the stay